Calibration Services
It is generally accepted within Industry that all high precision measuring equipment should be subject to calibration checks on an annual basis, or more frequently as the manufacturer or equipment user dictates.

Helitune therefore recommends that all RTB equipment and its associated accelerometers are subject to an annual calibration check by Helitune, or by an approved Helitune service centre. Failure to adhere to this servicing practice may result in the equipment failing to perform correctly. The responsibility remains entirely with the user if he wishes equipment calibration checks to be carried out at periods of greater than 12 months.

Helitune equipment is utilised to provide information on the condition of the vehicle it is monitoring. To ensure your Helitune product is maintained to the highest possible standard, it is also recommended that all items in the Rotortuner kit, including cables, junction boxes etc, are also sent back at the same time as the main units for calibration. This enables a functional check to be carried out on a system level and helps reducing the risk of peripheral items breaking down during monitoring.

Repairs & Spares Service
Helitune Customer Services have dedicated engineering teams at their Repair and Calibration facilities located in the UK, USA and Germany. Each team consists of qualified technicians who are fully experienced in the repair and calibration of Helitune products.

The Rotortuner product line meets tight Defence Standards and to maintain these high standards all required repairs should be sent to Helitune directly or to an approved Helitune Service Centre only.

Helitune hold replacement parts at the UK, Germany and USA facilities. Items can be packed and shipped worldwide at short notice. Please also refer to our agents list for locating spare parts closest to you.

Maintenance
To best support your Rotortuner equipment, Helitune offers individually customised Maintenance Services covering everything from basic spares provision up to comprehensive Life Cycle Management Packages that include repairs, functional checks, calibration services and up-grade programs. Specially tailored finance packages are avalibale for each of these services.